FAQs

How can I contact you?

You can reach us at any time at contact.freshjuicecollective.com. We typically respond within 24 hours (Monday–Friday). Got a question? We’re here to help!

Do you ship worldwide?

Yes! We offer international shipping to most countries. Shipping times and rates will be calculated at checkout based on your location

How long does shipping take?

Shipping times vary by country; usually, it takes about 7–15 business days
We’ll send you a tracking number as soon as your order ships.

Can I change or cancel my order?

If your order hasn’t been shipped yet, we’re happy to make changes or cancel it. Just email us at contact.freshjuicecollective@gmail.com as soon as possible with your order number.

Do you accept returns or exchanges?

Yes! We offer a 30-day return policy. If you're not satisfied with your Fresh Juice Blender, contact us to arrange a return or exchange. Please note: the item must be unused and in its original packaging.

What payment methods do you accept?

We accept all major credit cards. All transactions are secure and encrypted.

How do I charge the blender?

Every Fresh Juice Blender comes with a USB charging cable. Simply plug it into any USB port (laptop, power bank, wall adapter) to recharge. A full charge lasts up to 15 blends.

Is the blender easy to clean?

Yes! Just add water and a drop of soap, then blend for a few seconds. Rinse, and you're good to go. No complex parts, no mess.